Refunds and Returns Policy

The Simple Nature Supply return policy.



We diligently work to inspect, describe, and illustrate each item we sell. However, we do understand that sometimes an item slips through or is damaged during shipping. Because of this, *we accept returns for Store Credit, or will provide Exchanges on defective products. Please contact us at [email protected] within 7 days for return approval, then once the defective item has been received, we can process the return.

 

*All clearance items and cleaning supplies are a Final Sale and are not eligible for Store Credit.

Shipping

While we are a small business we strive to have your orders shipped to you as quickly as possible, therefore we guarantee your order will be in the mail within one business day if somehow it does not get in the mail within one business day we will give you store credit for the cost of shipping for orders under $100 for orders over $100 we will credit you the cost your shipping would have been.